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Our Commitment

To be a strategic ESG enabler for our clients, ensuring that every Prime IFM project delivers measurable environmental, social, and governance value.

ESG Strategic Framework

Environment: Smart Energy & Carbon Neutrality

We use smart technologies to help clients cut energy use and carbon emissions, driving greener operations.
  • Deploying UniLink IoT systems to reduce energy use by 15–20% on average.

  • Integrating solar + storage solutions to ensure stability and low-carbon transition.

  • Enabling clients to achieve certifications such as SGS Dual-Carbon Factory and LEED Green Building.

Results

Supported multiple manufacturing and healthcare clients in completing carbon neutrality roadmaps, gaining both recognition and government green incentives.

Social: People-Centric & Health & Safety

At the heart of FM is people — we safeguard employees, satisfy clients, and strengthen communities.
  • Established the Prime IFM Academy for ongoing training and digital learning.

  • Leveraging FM Care AI for digital incident reporting and risk alerts in EHS management.

  • Promoting an inclusive and diverse workplace to support career development.

Results

Achieved over 20% increase in client satisfaction and reduced major safety incidents by more than 30%.

Governance: Compliance, Transparency & Risk Control

Integrity and transparency are the foundations of sustainable long-term partnerships.
  • Ensuring all staff adhere to our Code of Conduct, delivering services with integrity.

  • Using FM Care AI to automatically generate ESG/EHS reports, ensuring traceability and audit readiness.

  • Applying IoT predictive maintenance to identify and resolve risks early, ensuring continuity of operations.

Results

Clients consistently achieve a 100% on-time compliance pass rate in audits and inspections, with significantly reduced operational risks.

Insights from Prime IFM

The Role of Facilities Management in Manufacturing's Smart Transformation

  • Insight

    With the rise of automation and Industry 4.0, the role of FM in manufacturing has evolved from "repair and maintenance" to predictive operations and energy optimization.
  • Prime IFM's Perspective

    Through UniLink IoT and FM Care AI, we enable factories to optimize energy use, monitor production environments, and achieve dual-carbon goals.
  • Value

    Case studies show energy reductions of 15–20%, along with certified carbon neutrality.

New Standards of EHS and Smart FM in Healthcare & Pharmaceuticals

  • Insight

    Hospitals and pharmaceutical companies face strict compliance challenges (GMP, JCI, EHS).
  • Prime IFM's Perspective

    FM Care AI automates compliance reporting, reducing audit costs, while cleaning robots and IoT monitoring ensure sterile and stable environments.
  • Value

    Improved compliance rates, 30% fewer safety incidents, and enhanced patient and staff safety.

Energy Efficiency and Carbon Neutrality in R&D and Laboratory Operations

  • Insight

    R&D centers and labs are energy-intensive environments often overlooked in energy efficiency strategies.
  • Prime IFM's Perspective

    With UniLink Energy and carbon monitoring platforms, we track energy and carbon footprints in real time, aligned with ESG disclosure standards.
  • Value

    Delivered auditable ESG data and helped clients achieve green lab certifications.

Smart Workplaces and Experience Upgrades in Commercial Complexes

  • Insight

    For office buildings and shopping centers, FM is no longer just about safety, but also about enhanced user experience.
  • Prime IFM's Perspective

    With cleaning robots, digital security, and intelligent lighting/HVAC, combined with the FM Care administrative system, we create smart, seamless environments for tenants and visitors.
  • Value

    Improved client satisfaction by over 20%, enhanced brand value, and increased tenant retention.

ESG and Corporate Facilities Strategy in the Dual-Carbon Era

  • Insight

    More companies are embedding facility efficiency and carbon management into their ESG strategies.
  • Prime IFM's Perspective

    Beyond managing facilities, we empower clients to secure green certifications such as SGS, LEED, and ISO14001 with our digital tools.
  • Value

    Enabled policy compliance, secured government subsidies, and strengthened competitiveness in green finance.

How AI + IoT Are Reshaping
the FM Industry

  • Insight

    Traditional FM relies heavily on manpower, but the future lies in AI-driven decision-making and IoT-enabled monitoring.
  • Prime IFM's Perspective

    FM Care AI — the industry's first domain-specific large model — combined with UniLink IoT, transforms FM from reactive response to proactive optimization.
  • Value

    Reduced OPEX costs by 15-20%, improved reliability, and enhanced workplace experience.

Prime IFM's technology innovations not only enhance the efficiency of facility

management, but also enable clients to achieve significant breakthroughs in cost savings,

carbon reduction, and compliance transparency

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